For medcomm agencies
Each pharma client judges your agency by its own standard operating procedure (SOP). Pharmagin gives each client a separate workspace, and our team sets it up, connects it, and supports it. You keep the client.
Each client, its own SOP.
ProblemThe prospect asks how its SOP would run.
Bring us the prospect's SOP before the pitch. Pharmagin's assistant drafts the rule map, and our team checks each rule with yours. Your team then walks the client through its own checks in a demo workspace.
ProblemYour planners switch clients between programs.
Switch clients, and the approvers, speaker caps, and attendance limits switch too. One client allows an HCP one program per topic in 12 months. The other allows three a year. Every rule is checked at the moment it applies.
Every healthcare professional (HCP) is one record, and a program can’t close until its attendees and spend are right, so Aggregate Spend has each HCP’s total the day a program closes. See the reports
Each approval, change, and override stays on the program with a name and a time. Security and separation
Same planner, two client rulebooks
One planner. Two pharma clients. Two SOPs. Each one has its own approvers, speaker tiers, and HCP attendance limits. Your planner switches between them all day. Then one client's rule lands on the other client's request. The program runs on the wrong approval path, and the question lands on your agency. Pharmagin keeps each client in its own workspace, with its own rules. Your planner switches clients from the top bar, and the branding, the speaker tiers, and the approvers switch too. Each client decides how strict a rule is. Here, a program over ten HCPs goes to a third reviewer. The other client stops at two. One client also asks for a signed venue contract before the program. Nobody has to look it up. Pharmagin applies each client's attendance limit too: one program per topic in twelve months, or three a year. One of them also keeps trained speakers out of the audience. Each client keeps its own process, and your planners never mix them up. Your agency takes on the next client with its rules already in place. To start with one client's SOP, reach out at pharmagin.com. Our team maps it with your planners.
We agree on the split before the work starts.
We map each client's SOP with your planners and set up its checks.
We work with the client's IT to connect its CRM and Zoom, then test real programs and known exceptions.
When the client's SOP changes, we make the change once, and every open program follows.
Your client's compliance, procurement, and IT teams look at the platform before the client signs. Each finds its answer here, and we join the review call when you want us there.
Each rule in the client's SOP is checked at the step it applies, and every exception keeps a name and a reason.
How each rule is checkedThe client's data sits in its own workspace, behind two separate checks. Certification status and contract terms are provided on request.
Security and separationThe client's IT talks to our team, with your agency in the room. We know Veeva Vault CRM, Veeva CRM, and Salesforce, and each program shows up in the client's CRM.
How we handle the CRMShort answers here. The details depend on your clients and systems.
Send us the SOP, redacted as you need. Our assistant drafts the rule map, and our team checks each rule with you. Then you review the checks in a demo workspace for that client.
Our team does. We know Veeva Vault CRM, Veeva CRM, and Salesforce. We join the calls with the client's IT, connect its CRM, and keep it running, and your agency stays the client's contact.
Yes. Each program can show up in the client's CRM, its data team can get program files, and the setup follows how that client works. Our team builds it, and your agency offers it.
Yes. We look at your current setup, integrations, and active programs first, then plan the move. It can start with one client or one new program.
Yes. Keep your product team, your methods, and the systems that work for you. Hand Pharmagin the platform work you'd rather not carry.
No. Move one client or one new account while the others stay on their current system.
Yes. Speaker programs lead, and advisory boards and training meetings are set up the same way, in each client's workspace.
Your agency stays the face of the client. We join client or procurement calls when you want us there.
One program, client request, or integration your current system handles badly. Tell us who uses it, which systems it touches, and what you want to keep.
We'll map its SOP, set up its checks in a demo workspace, and show your team how its programs would run.